LEGAL REFERENCE

How We Handle Your Account Data

Every detail you hand us — your name, your JazzCash or Easypaisa number, the games you open — is covered by the policy on this page, written in...

Data You ControlPlain-English WordingWritten For PakistanChanges Flagged In-App
4777cx game How We Handle Your Account Data

Where This Policy Applies

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

POLICY SUPPORT

Asking Us About Your Data

Privacy questions do not wait for office hours, so we route them through the same channels you already use for your account...

Live Chat Desk Open live chat from your account and a...
Written Requests Send a written request and we reply with...
Account Settings Manage consent preferences, download a summary of stored...
DATA HANDLING STANDARDS

The Standards Behind Our Policy

The policy is checked by the team that runs account operations, not written once and shelved. When we add a payment route or change how a verification step works, the matching data...

Checked By Operators

Our policy is tested against how the platform actually works, so the wording matches the checks you meet at registration, withdrawal and account recovery rather than a generic template.

Region-Aware Wording

We separate what applies everywhere from what applies only in supported regions, so you can see which commitments are governed by the rules where you live.

Retention Schedules

Each record class carries its own retention period, meaning account activity, transaction references and support logs are not all held for the same length of time.

Access And Corrections

You can request a copy of your stored details and ask for corrections when a name, number or address on file has changed since you registered.

Security Practises

Account access sits behind your password, device confirmation codes sent to your registered number, and session checks that flag an unusual login from a new location.

Change Alerts

Material edits appear in this policy with a new revision date, and significant changes to how we share data are flagged on your account before they take effect.

How Our Policy Pages Fit Together

This privacy policy works alongside the other terms that govern your account, and the same definitions carry across all of them. Where a term is defined here, it...

Shared DefinitionsTerms such as account, transaction reference and supported region carry the same meaning on every policy page we publish for you.
Funding Page MatchThe rails named here match the ones shown on our funding page, so JazzCash, Easypaisa, SadaPay and Raast appear consistently across the site.
Account TermsRules on eligibility, account closure and dispute handling sit in the account terms, while this policy explains the data side of those same events.
Cookies And ConsentTracking preferences covered in the cookie section follow the consent choices you set inside your account rather than a separate list you manage elsewhere.
Support CommitmentsResponse windows stated in this policy line up with the hours and channels published on our contact page, so the two never contradict each other.
Revision LabellingEvery policy page shows the date it last changed, so you can compare an older copy you saved with the version currently in force.
Regional ClausesClauses for supported regions appear on each policy page that touches them, keeping one source of wording rather than scattering them.

What This Policy Page Shows You

The page is laid out so you can find an answer without reading end to end. Short labelled blocks cover who controls your data, what we...

Who Controls Your Data

A named operator, not an unnamed group, is responsible for the records tied to your account, and that is stated clearly on every policy revision.

What We Collect

Registration details, transaction references from JazzCash, Easypaisa, SadaPay or Raast, device and connection logs, and the game activity attached to your account.

Why We Hold It

Running your account, verifying withdrawals, meeting anti-fraud and tax duties, and shaping the lobby features you and other Pakistani account holders use most often.

Who We Share With

Processors handling settlement, identity verification partners and authorities acting on a lawful request, each bound by written terms and limited to what the task needs.

How Long We Keep It

Retention periods vary by record type, with transaction references typically held longer than session logs because of the financial reporting duties that sit around them.

Your Choices

You can request access, ask for corrections, withdraw consent for optional processing, or close the account and remove data we are not bound to keep.

Privacy Questions We Get Asked

Registration details such as your name, date of birth, contact number and email, plus transaction references from JazzCash, Easypaisa, SadaPay or Raast, your device type and the game activity linked to your account.

Only with processors that settle your transactions, identity verification partners and authorities acting under a lawful request, each bound by written confidentiality terms. We do not sell account data to third parties.

Retention periods differ by record type. Transaction references tied to financial reporting duties are held longer than session logs, while support conversations are removed once the query is resolved and no dispute remains open.

Yes. Request it from your account page or through the support desk, and we confirm the record set tied to your details, the purpose behind each field and the retention period attached to it.

Once the account is closed, new activity ends straight away and we remove data no longer needed for reporting, fraud prevention or dispute handling, keeping you told about what remains and why.

The revision date shown on this page moves with every material edit, and changes affecting how your data is shared are flagged on your account before they come into force.